Frequently Asked Questions

Short answer is yes! It is practically impossible for you to get Covid19 from our Kratom or other products. The corona virus cannot live and be viable outside the host for a long time. Usually just one or few hours is enough to practically render any viruses non-viable. In some favorable conditions, it could be a day or some days, but these are edge cases. This means only the time to ship the kratom from South East Asia to our warehouse and waiting for the safety analysis results, would make any possibly virus non-viable meaning it can't cause any deseases anymore. In this light, only the delivery time from our warehouse to the customer, should be adequate to eliminate any virus. Also, kratom powder is a very poor breeding ground for the virus that needs a moist and/or greasy patch to stay viable.

Our packaging process ensures the packaging and the product is safe from any biological contamination, not only coronavirus (see the previous chapter). Also, when picking and shipping your order, we use proper and certified safety gear, which ensures the parcels leave our facility as safe as possible.

Kratom or Mitragyna Speciosa is a native to Southeast Asian tree related to the coffee tree (Rubiaceae). Locals have used its leaves as a medicinal herb for thousands of years. It is used in natural medicine as a stimulant (at low doses), sedative (at high doses), pain killer, medicine for diarrhea, and treatment for opiate addiction. Kratom leaves contain over 30 alkaloids, the main one is Mitragynine and 7-Hydroxymitragynine. Kratom is known to assist in alleviating numerous physical and mental ailments and has known antibacterial and antiviral properties. Many people report that kratom is an effective treatment for arthritis, restless legs syndrome (RLS), and fibromyalgia. While there is anecdotal evidence showing its use in this part of the world for hundreds of years, it is only now beginning to have serious research performed on it in the western world.

What are kratom's active compounds? Kratoms alkaloids contained in the leaves are responsible of various properties and effects in kratom. Kratom leaves contain over 30 alkaloids, the main ones being Mitragynine and 7-Hydroxymitragynine. These are widely claimed to be responsible for kratom’s pain-relieving, sedative, euphoric, and stimulating effects.

According to the National Institute on Drug Abuse, the two main compounds of kratom, mitragynine, and 7-hydroxy mitragynine, “interact with opioid receptors in the brain, producing sedation, pleasure, and decreased pain, especially when users consume large amounts of the plant. Mitragynine also acts as a stimulant, interacting with other receptors in the brain". The NIDA has also noted that: "in small doses, users have reported increased energy, sociability, and alertness instead of sedation”. Traditionally Kratom is used to alleviate pain, improve mood, overcome insomnia, anxiety, and depression, and to increase energy, focus & motivation. In general to add well-being and happiness. For many, Kratom is an option for a holistic life using nature´s treasures instead of being dependant on prescribed medication or stuck in an unpleasant situation. Kratom has also been known to help in opiate addiction letting the body heal with natural ingredients.

There are three distinct types of leaves that can be harvested from the MItragyna Speciosa tree: white vein, green vein, and red vein. This is a physical description that refers to the color of the veins that run through each leaf. This is partly determined by genetics, but it also varies depending on how mature the leaf is, how much sunlight the tree receives, and other environmental factors. There are consistent differences in the aroma of kratom that correlate to its leaf vein coloration; Red is analgesic and calming, white is energizing and uplifting, and green falls between the two

There are different strains for different needs and wants. All strains contain the same active alkaloids just different amounts that make the aroma, effect,s and potency vary. Try a few different strains that are marked to match your criteria. The quality of the leaves is the most important factor in the potency of kratom. With GoPure you always get the best quality kratom with a 100% satisfaction guarantee.

We always test every batch of kratom we receive to ensure you are getting the best quality and purest form of the leaf. We take your safety and the product quality and testing very seriously. Every batch is tested for both heavy metals and bio-contaminants. This ensures our Kratom is always pure and all-natural, with no additives, fillers, chemicals, or other impurities.

Keep your kratom cool and dry. Kratom is best stored in an airtight container such as the packaging you receive it from us. Keep kratom at room temperature and away from sunlight. In the right conditions, kratom has a shelflife of several years without loosing significantly it's potency.

Sustainably sourced kratom straight from the rain forest. GoPure kratom comes from the lush leaves of Mitragyna Speciosa threes growing naturally as part of the ecosystem in the most fertile and untouched forests of South East Asia, mostly Indonesia. Our kratom is 100% pure organic plant-based botanicals and harvested from reliable, all-natural sources. We’re dedicated to creating relationships with our suppliers, guaranteeing that the products you receive are from only the most reputable farmers who still use organic and sustainable growing methods in traditional practices. The goodness filled leaves are carefully selected, handpicked, and dried according to natures lifecycles as they have been for centuries by the locals. The finely ground powder is pack into airtight pouches and tested to secure premium quality.

We are based in the Netherlands and all our products are shipped from our facility near Rotterdam.

We offer same-day shipping for most orders placed before 3 PM CET from Mondays to Fridays. All orders placed after this, are shipped the next business day. Unfortunately, the Covid-situation is expected to cause delays to the shipping times. We are working hard to get your orders shipped in time. But due to the lockdown in the Netherlands, all couriers are overloaded thus unable to estimate the exact lead time of orders.

GoPure ships kratom and other products worldwide. We ship to most European countries, the USA, Canada, and South-America. The shipping restrictions can be found from our shipping & returns page

Tracking our orders is easy! After we have closed your box of happiness and it is shipped, we will add tracking code and a tracking link to your order. You can find the code and the link in the Order History Page. You will also receive an email containing the tracking code and a link to track your order.

All GoPure products have a 100% satisfaction guarantee! Our mission is to spread happiness and wellbeing. We carry that through our suppliers, product category, partners, employees, and especially our customers. If there is something wrong with the order you receive or your not happy with our products, please contact us immediately and we do our best to correct the situation.

Our Kratom Capsules are made with 100% vegetarian material. Our capsules are clear, made from plant-based materials. The capsules do not contain any irritants, preservatives, or any sugar, wheat, corn, dairy, or soy-based, which makes them ideal for anyone health-conscious or suffering from allergies.

GoPure Kratom Capsules are essentially the same high-quality kratom you can order in the pouches. The Kratom Capsules are an easier and faster way to use and store kratom. The Bottle type packaging is easy on-the-go or you can take just a few caps with you later use during the day. The finely ground kratom powder is packaged into 00-sized vegetarian capsules, each containing ~0.75 grams of powder. 

Kratom’s shelf life is strongly dependent on how it is stored. Keeping your powder free from exposure to heat, UV rays, oxygen, and humidity prolongs its self-life significantly. One simple way to keep your kratom potent and fresh is to store it in an airtight container away from light and moisture after opening the original sales package.

We get a new batch of fresh kratom every 1 to 3 months. The vacuum-sealed lightproof GoPure sales packages keep the kratom powder fresh and potent for your use. 

If you ordered as a guest, you will still receive the order confirmation and the tracking number with the link to your email. You can also go to our Guest Tracking-page, and entre your email and the 9-letter order reference (for example ABCDEFGHI)

If you ordered as a guest, you will still receive the order confirmation and all order details in an email. If you want to view all your order details and the tracking online, you can use our Guest Tracking-page, and enter your email and the 9-letter order reference (for example ABCDEFGHI) on the page and click "Send". The "Order Details"-page will display all the information related to your order.

Yes, that is perfectly normal. The strain colors come from the color of the central vein of the leaf. However, the normal procedure is to remove the fibrous central vein from the dried leaf before processing it into powder. Some vendors sell powders that are slightly colored, but these colors are mostly produced artificially and are not a result of the strain or the vein color. The different alkaloid profiles between the strains are deposited mostly in the green leaf area. GoPure Kratom is always produced from fresh and indoor dried leaves, which retain the healthy green color of the leaves and the chlorophylls.

The Golden Buddha Kratom strain was super popular and it struck us by surprise as well. We are getting a lot of questions when we get it back in stock. The Golden Buddha Kratom was a smaller batch we were able to get and is from a particular location. We've been trying to get another batch, but kratom and the processing also depends a lot on the seasons in the SEA and a few other things as well. Getting identical and consistent quality is often challenging, but we are working on getting another batch with equal or better quality. After all, it was one of our favorites too! In the meantime, we recommend Bentuangie, which has a very similar alkaloid profile.